top of page

REPAIR SERIES - Remote programming - Alta Window Fashions

Writer's picture: Pulse UltrasonicsPulse Ultrasonics

Alta Window Fashions offers a variety of motorized shades, and programming them involves pairing the remote with the motor, setting the upper and lower limits (stop positions), and adjusting the shade's operation for ease of use. Let’s walk through the process in detail.


What You’ll Need:

  • Alta Window Fashions Motorized Shade with a compatible motor

  • Alta Window Fashions Remote

  • Powered motorized shade (battery-powered or hardwired)

  • Small flathead screwdriver (optional for accessing the motor’s program button)

  • Fresh batteries for the remote (if necessary)


Step 1: Ensure the Shade and Remote Are Ready

  1. Power the Shade:

    • For battery-powered shades, ensure the batteries are installed and charged properly. For hardwired shades, confirm that the motor is connected to power.


  2. Power the Remote:

    • Insert fresh batteries into the Alta remote. Check that the remote is powered on by pressing any button (e.g., the “Up” or “Down” button). If there’s no response, check the battery installation or replace the batteries.


Step 2: Access the Motor’s Program Button

In order to pair the Alta remote with the motor, you must first locate and press the program button on the motor.


  1. Find the Motor’s Program Button:

    • Depending on your shade model, the program button may be located near the motor headrail. The button may be recessed and could require a small tool, such as a flathead screwdriver, to press it.


  2. Press and Hold the Program Button:

    • Press and hold the program button on the motor for about 3-5 seconds. You will typically see a small light blink or hear a beep from the motor to indicate that it has entered pairing mode.

    • If the motor doesn't enter pairing mode, try pressing the button again for a longer duration.


Step 3: Program the Remote to the Motor

Now that the motor is in pairing mode, you can pair it with your Alta remote.

  1. Put the Remote in Pairing Mode:

    • On your Alta remote, press and hold the “Stop” button (or the “Program” button, depending on your model) until the LED indicator on the remote flashes rapidly. This means the remote is now in pairing mode.


  2. Pair the Remote with the Motor:

    • While the motor is still in pairing mode, press the “Up” or “Down” button on the remote. Hold it until the motor reacts by either moving the shade slightly or flashing.

    • Once paired successfully, the remote’s LED indicator should stop flashing and stay on, signaling that the motor and remote are now linked.


Step 4: Set the Upper and Lower Limits

Setting the upper and lower limits of the motorized shade ensures that the shade stops at the correct positions when you press the “Up” and “Down” buttons.


  1. Set the Upper Limit (Fully Open Position):

    • To set the upper limit, press and hold the “Up” button on the remote. The shade will begin to rise.

    • Once the shade reaches the desired fully open position, release the “Up” button.

    • The motor will store this position as the upper limit.


  2. Set the Lower Limit (Fully Closed Position):

    • To set the lower limit, press and hold the “Down” button on the remote. The shade will lower.

    • Once the shade reaches the desired fully closed position, release the “Down” button.

    • The motor will store this position as the lower limit.


  3. Save the Limits:

    • After setting both the upper and lower limits, press the “Stop” or “Program” button on the remote to save these positions. The motor may beep or flash or jog to confirm that the limits have been successfully saved.


Step 5: Test the Shade

Once the motor and remote are programmed and the limits are set, it’s time to test the system to make sure everything is working as expected.


  1. Test the “Up” and “Down” Functions:

    • Press the “Up” button and check that the shade raises to the upper limit (fully open position).

    • Press the “Down” button and check that the shade lowers to the lower limit (fully closed position).


  2. Test Intermediate Positions:

    • You can test stopping the shade at intermediate positions. To do this, press and hold the “Up” or “Down” button and release it when the shade reaches the desired stopping point.

    • The motor should remember these intermediate positions if needed.


Step 6: Troubleshooting Common Issues

If you experience issues during the setup or programming process, here are some common problems and their solutions:


Problem 1: The Motor Doesn’t Respond

  • Solution: Make sure the motor is powered on and in pairing mode. Ensure you’ve pressed the program button on the motor for at least 3-5 seconds. If the motor is hardwired, verify the power supply.


Problem 2: The Remote Won’t Pair with the Motor

  • Solution: Double-check that the remote is in pairing mode. Ensure the motor’s program button was pressed correctly and that the motor is within range of the remote. You may need to reset the motor and repeat the process.


Problem 3: Limits Are Not Saving

  • Solution: After setting the limits, make sure to press the “Stop” or “Program” button on the remote to save them. If the limits aren’t saving, try reprogramming them. Make sure the remote’s batteries are fresh and that it’s correctly in programming mode.


Problem 4: The Shade Moves Erratically or Doesn’t Respond to Commands

  • Solution: This could be a signal interference issue or a low battery problem. Replace the remote’s batteries or try re-pairing the remote to the motor. Ensure there’s no interference from nearby devices.


Step 7: Final Testing and Customizing (Optional)

After successfully programming the motorized shade and remote, you can test the system again to confirm the proper functionality. Additionally, some Alta systems allow you to group multiple shades to control them with one button. Consult your user manual for more advanced programming options like:

  • Grouping multiple shades for simultaneous control

  • Adjusting the motor speed or shade sensitivity (if supported by the motor)

  • Configuring preset positions for different preferences (e.g., 50% open position)


Conclusion

Programming your Alta Window Fashions remote and shades is a straightforward process when you follow these steps. By pairing the remote, setting the limits, and testing the system, you will ensure that your motorized shades function smoothly and are customized to your needs.

If you continue to experience problems, it is a good idea to consult your specific model’s manual or reach out to Alta’s customer service for further troubleshooting assistance.


If you need some help, you can book an appointment

here:


Alta Window Fashios remote for motorized shades. black and white models

0 comments

Recent Posts

See All

コメント

5つ星のうち0と評価されています。
まだ評価がありません

評価を追加
bottom of page